Nishant Suryavanshi

About Nishant

Strategic Learning & Talent Management Leader with 16+ years of experience driving enterprise-wide capability building, leadership development, and competency-based talent initiatives across global organizations. Proven expertise in succession planning, HiPo identification & development, assessment/development centers, and competency framework design & deployment. Adept at partnering with senior leadership to architect scalable talent strategies, build future-ready leaders, and strengthen organizational bench strength. Certified Dale Carnegie Trainer with deep proficiency in instructional design, eLearning, and behavioral capability development.

1. Lead — Learning & Development Specialist

   Persistent Systems Pvt. Ltd.

   Jul 2019 - Jul 2026Pune, Nagpur

   • Develop and delivered structured learning assets (Levels 3.1 to 11.3) including PPTs, e-learning modules, case studies, videos, and AI-enabled digital role plays.
   • Conduct TNA/TNI to identify organizational skill gaps and design targeted learning interventions.
   • Deliver high-impact classroom and virtual training across leadership, behavioral, and communication domains.
   • Execute project-specific training aligned with client feedback, CSAT trends, and performance insights.
   • Provide coaching to individuals and teams to enhance behavioral competencies and workplace effectiveness.
   • Facilitate performance conversations to guide employees on expectations and development pathways.
   • Evaluate training effectiveness using assessments, feedback, and performance metrics.

2. Sr. Executive — Learning & Development

   InfoCepts Technologies

   Jan 2016 - Jun 2019Pune, Nagpur

   • Designed and delivered structured learning content including PPTs, e-learning modules, case studies, and digital role plays.
   • Conducted TNA/TNI to map skill gaps and propose learning solutions.
   • Facilitated classroom and virtual training for diverse employee groups.
   • Delivered project-specific training based on client feedback and quality metrics.
   • Provided coaching to enhance communication, leadership, and behavioral skills.
   • Conducted performance conversations and post-training evaluations.
   • Measured training impact through assessments and performance indicators.

3. Consultant / Trainer / Content Creator

   Raisoni Academy of Human Excellence

   May 2014 - Jan 2016Pune, Nagpur, North Maharashtra

   • Conducted Train-the-Trainer programs to build internal facilitation capability.
   • Delivered classroom training across behavioral and communication domains.
   • Developed structured training content, assessments, and job aids.
   • Customized programs based on audience needs and organizational context.
   • Designed participant guides, facilitator manuals, and presentation decks.
   • Facilitated interactive training sessions across formats.
   • Assessed learning outcomes and provided post-training support.
   • Drove continuous improvement through feedback and program refinement.

4. Manager — Dale Carnegie Training

   MFS Training Division — ADCC Infocad Pvt. Ltd.

   Jul 2010 - Apr 2014Pune, Nagpur, Mumbai

   • Dale Carnegie Immersion Seminar (3 Days)
   • Dale Carnegie Gen-Next (3 Days)
   • High Impact Presentations (2 Days)
   • CPEE — Certified Program in Executive Excellence (16 Weeks)

5. Communication & Hospitality Trainer

   Avalon Aviation Academy

   Apr 2008 - May 2010Pune, Nagpur, Mumbai, Vizag and Hyderabad

   • Delivered voice & accent training for aviation and hospitality professionals.
   • Trained learners in professional spoken English, customer-facing communication, and etiquette.
   • Conducted customer interaction & handling modules including complaint resolution and service recovery.
   • Facilitated scenario-based simulations for check-in, boarding, concierge, and front-desk operations.
   • Provided personalized coaching to improve speech clarity and guest-handling behavior.
   • Assessed communication and customer-interaction quality through structured evaluations.

6. Communication & Voice and Accent Coach

   Tri Tech Software

   May 2006 - Mar 2008Nagpur

   • Conducted voice & accent training for customer-facing teams.
   • Delivered communication skills modules on grammar, articulation, fluency, and listening.
   • Performed call quality assessments using QA parameters to identify improvement areas.
   • Delivered process-specific communication and call-handling training.
   • Provided coaching based on call audits and communication gaps.
   • Measured training effectiveness through assessments, simulations, and QA score improvements.

Education

1. BE

   Shri Ramdeobaba Kamla Nehru College of Engineering

   EDT2001 - 2005

Training preferences

Training format

Online, In person, Hybrid

Languages

English, Hindi, Marathi

Audience

corporate

Availability

Available for training

Training locations

Mumabi, Pune, Nagpur, Hyderabad and Online

Preferred group size

10 - 40 participants

Certifications

Dale Carnegie Certified Trainer, Articulate 360